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Privacy Statement
HGHwarehouse.Com is committed to protecting your privacy. That is because we base our business on the trust you place in us. This policy describes our practices regarding personal and account information collected through our Web site. In this policy, "personal and account information" means your name, company name, account number, address, telephone number, and e-mail address plus other information that personally identifies you, including your industry, residence, company, and purchase history, and "we" and "us" means HGHwarehouse.Com as well as its affiliated/operating companies.
We reserve the right to modify this privacy policy from time to time. You should visit our Web site periodically to review any changes.
How much information must I share?
The amount and type of information we collect from you depends on your activities and use of our Web site. Below, we explain what information we collect.
When you browse our Web site
IP address - We collect your IP address to measure our Web site traffic and to help provide a relevant shopping experience. Referral Web site. If you come to our Web site via a link, we collect the location of the link that referred you. Browser type. We collect information about the browser you are using to help optimize our Web site for visitors. Movements through our Web site. We keep track of pages you visit to help provide you with a more personalized shopping experience.
When you make purchases through our Web site
We collect your name, address and payment information to process your order. However, you may provide credit card and purchase order numbers by telephone. When you create an E-Account on our Web site, We collect your user name, password, e-mail address. You can help us ensure your privacy by not sharing your user name or password.
When you subscribe to our e-mail newsletter through our Web site
You must create an E-Account to subscribe to our e-mail newsletter. We use your E-Account information in connection with your subscription.
When you communicate with us through our Web site
We collect your e-mail address and the other information that you provide in order to respond to your communication.
When you enter contests, participate in surveys, or register for other activities on our Web site
We collect your name, e-mail address and telephone number, and the other information that is required for entry or participation, which varies depending on the activity.
Is my personal or account information used for any other purpose?
We may use your personal and account information to provide products or services you have requested, respond to a communication from you, contact you, and as otherwise described in this policy.
We may occasionally send you promotional or product information. If you do not wish to receive promotional or product information, you may opt out of future communications by following the instructions in the e-mail communication or contacting our customer service team.
We may also analyze and act upon your personal and account information as part of our standard business practices. We occasionally purchase from third parties commercial information such as company size, number of employees and annual sales of other companies. We may use this commercial information along with your personal and account information to customize our offerings to you, as well as for our internal use.
In addition, in order to measure how we are doing and to better understand how we can improve our product offerings, we or one of our service providers or strategic partners may contact you by telephone or e-mail and solicit your participation in research.
If you become our customer, we may send you updates on important information about our company and services.
Is my password secure and who can view it?
Your E-Account password is secured. If you forget your password at anytime, a new password will be automatically re-generated and sent to you via e-mail. You will always have the option to change your password at your will.
Will my personal and account information be provided to any other party?
No. We do not sell or provide any third parties your information.
How do you protect my personal and account information?
We use 128-bit encryption technology and Secure Socket Layers ("SSL") in all areas where your personal and account information is required. Our Web site is certified by VeriSign, which verifies that our Web site is authentic and that we use SSL security. To view our VeriSign certificate, click on the image of the closed lock or the solid key at the bottom of your browser window. Our Web site security information will appear.
In addition, your personal and account information and transaction history are kept behind our firewall on separate servers. All transaction information is processed under encrypted channels.
How can I give you feedback or contact you?
Please give us a call anytime, we are very reachable!
How can I correct inaccurate information?
You may correct some personal and account information maintained in your E-Account through your E-Account. To correct other information, please contact our customer service department.
